Sample Collection and Shipping

Submitting Samples for Genetic Testing

Paw Print Genetics can perform our testing on a variety of different sample types. Select a sample type from the menu on the left to get detailed instructions for collecting, preparing, and returning your sample.

Once received by the laboratory, your results will be available within 14 business days. If you are using a sample already in our inventory, or if your sample needs to be reprocessed, please allow for up to 14 business days to receive the final results. If you have questions about submitting one of these sample types or would like to submit a sample type not listed, please contact us to discuss further.

Shipping Your Samples

If you order a kit from us, the return address labels and return packaging will be supplied. If you choose to source your own kits, they will need to be returned to the addresses below

  • For shipments via USPS
  • Paw Print Genetics c/o Neogen
  • 4131 N. 48th St.
  • Lincoln, NE 68504
  • USA
  • For overnight and 2 day shipments via (FedEx, UPS, USPS, etc.)
  • Paw Print Genetics c/o Neogen
  • 4131 N. 48th St.
  • Lincoln, NE 68504
  • USA

  • Canadian Shipments
  • Neogen
  • 7323 Roper Rd. NW
  • Edmonton, AB T6E 0W4
  • Canada
  • United Kingdom Shipments
  • Genomic Samples
  • Neogen Europe Ltd.
  • The Dairy School
  • Auchincruive, Ayr KA6 5HU
  • United Kingdom

Shipping Policy

Paw Print Genetics is able to supply one complimentary cheek swab kit for each dog ordered. A cheek swab includes one swab, a label for the dog, and an internal bag for protection. U.S., Canadian, and UK customers have both free and paid shipping options. Any additional kits and shipping envelopes are the responsibility of the customer.

U.S. Customers: Free shipping is available for USPS First Class/Ground Advantage. However, we do not offer complimentary shipping for Priority or Express services using USPS or FedEx. Once the shipping option is chosen, the customer will receive a return envelope and prepaid shipping labels to return samples.

Canadian Customers: Canadian based shipping options are available facilitated by Neogen in Edmonton, AB. For Canadian customers, free shipping is available for Canadian Post. However, we do not offer complimentary shipping for Canadian Xpresspost. Once shipping is purchased, the customer will receive a return envelope and prepaid shipping labels to return samples to the Edmonton laboratory.

UK Customers have UK based free and paid shipping options available at checkout. Kit fulfillment is facilitated out of Neogen sites within Europe. Once shipping is purchased, the customer will receive a sampling kit, return envelope and prepaid shipping labels to return the sample to our European laboratory.

Paw Print Genetics is not responsible for shipping delays caused by the United States Postal Service, Federal Express, Canada Post, nor Royal Mail.

Veterinary Verification

Veterinary verification is an optional and voluntary program offered by Paw Print Genetics that allows you to confirm the identity of your dog by having a veterinarian collect the sample(s) and verify a permanent identifier for that dog (microchip number or tattoo). Having a verified sample may provide your puppy buyers extra assurance that the test results they receive belong to the correct dog.

There is no additional charge from Paw Print Genetics to add a veterinary verification to your report or certificates, however, your veterinarian may charge you for collecting your dog or puppy's sample(s).

You can verify your dog with any sample type that we currently accept. Please review our instructions for collecting and submitting your sample type by clicking the appropriate link in the menu at the top-left of this page.

If you have any questions about this program, please contact us to discuss further.

To get veterinary verification for your dog(s), please do the following:

  1. Place an order for one of our many testing options.
  2. Download and print a copy of our Veterinary Verification form for each dog you wish to verify:
    • Go to your 'My Dogs' page
    • Find the dog to verify, then click the 'View Details and Results' button
    • On the following page, click the Forms tab
    • Click the link to 'Download/Print a Veterinary Verification form'
    • Your dog will need a permanent identifier, either a microchip number or tattoo, before their sample can be veterinary verified.
  3. Take the Veterinary Verification form with your dog to your veterinarian.
  4. Prior to collecting your dog's sample, have your veterinarian verify either your dog's microchip number or tattoo.
  5. Have the veterinarian collect your dog's sample, then fill out and sign the Veterinary Verification form.
  6. Return your sample accompanied by the signed Veterinary Verification form.
The Veterinary Verification form must be complete, signed, and accompany each sample to be verified. Forms sent separately from a dog's sample, incomplete, or missing a signature will not be considered veterinary verified with no exception.