Turn Around Times
Once our laboratory has received your samples, it usually takes about 14 business days to generate your final results. If you are using a sample already in our inventory, or if your sample needs to be reprocessed, please allow for an additional 14 business days to receive the final results. We will send you an e-mail notification as soon as your results are ready with instructions to access them and download/print your reports. To access your results, you will first need to log in to our website using the account that you created when you ordered your tests. You can view all results for an order by selecting it from the My Orders page, or you can view all results for a dog by selecting it from the My Dogs page.