Save the date! We are very excited to announce that we will be moving to a new space at the beginning of June. This new location will allow us to better serve our loyal customers by expanding the space we currently have. As of June 8th, we will be at our new home located at 10220 N Nevada, Suite 300, Spokane, WA 99218. Please note when shipping your samples to our laboratory that you are sending to the correct address. Our contact information such as phone and email will remain the same in this move. Here are a few answers to some frequently asked questions.
What if I have already sent my package to the 220 E Rowan address?
There is a USPS forward in place to direct packages to the N Nevada address for 1 year.
I have a mailing label with the PO Box 28250, Spokane, WA 99228-8250, will that still work?
Yes, our PO Box is not changing at this time.
How can I track my packages to make sure they get to Paw Print Genetics?
Instructions for tracking packages can be in the email you received from PPG or at the following website link: https://www.pawprintgenetics.com/faq/; ‘Can I track my samples on-line?’
Should I expect delays in turn-around time of results?
We are doing everything to minimize the impact of the move to meet the agreed to turn-around time of 14 days from receipt in our laboratory.
If you have any questions or concerns, please contact us at 509-483-5950 or email us at ppgaskus@neogen.com. We appreciate your support through this transition – we could not do this without our loyal Paw Print Genetics customers