If you are like me, 2021 is a welcomed sight. As you all experienced, 2020 was full of challenges related to COVID-19. At Paw Print Genetics, some of us have been working from home since March and really miss being able to get together with our colleagues. The laboratory needed to go to different shifts to allow for social distancing, which really put a strain on our turn-around times. We have experienced delays in getting laboratory reagents that allow us to do our testing, as they are being used by other laboratories for COVID testing, and the US Postal Service has been struggling even before the holidays to deliver our kits and your samples in a timely manner.
Even with these challenges, I have kept track of what I like to call the COVID silver linings. First, in Washington State, veterinary services were deemed essential business so although many restaurants and gyms were forced to close, Paw Print Genetics (PPG) remained open. This meant that we were able to serve our customers and keep our staff employed. Even with social distancing and shift work, we were able to meet our published turnaround times for more than 90% of cases! In ...
